Routing Hotline Service

A new regional disaster transportation routing hotline service brought to you by FEMA and the US Department of Transportation's Office of Emergency Response and the Federal Motor Carrier Safety Administration... offered during federally declared emergencies... the services aggregates "road availability status" data from multiple sources and provides real-time routing directions to approved callers.

What Is It?:
- New FEMA / USDOT Transportation Routing Service
Why Was It Needed?:
- Flooding blocked roadways in Harvey/Florence
- 1st responders needed real-time road availability updates
Who’s It For?:
- FEMA and US/DOT created service initially for Red Cross & First Responders
- AHC partners, Fleet Response WG stakeholders, and approved emergency responders
How Does It Work?:
- Aggregates state/local/federal data, WAZE and other 3rd party info into single real-time. turn-by-turn routing service to qualified callers during federal disaster declarations
When Is It Operational?:
- AVAILABLE Now! A New Users Guide website and downloadable PDF. More Details & FAQs inside PDF.

DOWNLOAD BOOKLET

regional_disaster_routing_service_user_guide_4_16_2019.pdf
File Size:	578 kb
File Type:	pdf

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