Whats The Problem?
- Problem Statement
- Business Case
- Recent Findings
- The E-ZPass Group
- E-ZPass Members
How It Works
- Payment Options
- Account Mgmnt
How to Get Started
- Operational Checklist
- Adding Vehicles
The E-ZPass system supports both personal and commercial accounts.
Commercial E-ZPass accounts are designed for:
ACCOUNT PAYMENT OPTIONS
Establish a prepaid E-ZPass commercial account using a credit card. While other methods are available, the credit card payment option automatically replenishes your prepaid account.
1) Adding Vehicles
Additional vehicles may also be added to E-ZPass accounts. E-ZPass accounts come with an online website where additional vehicles can be added to an online database. The database is typically comprised of each vehicle’s information ( e.g. make, model, year, license plate number, color, number of axles, etc.). This information can be provided at the time of application or added at a later date via your E-ZPASS account website.
2) Changes to Online Database
Changes to online database accounts can be done on the fly via a SMART PHONE or laptop and are updated typically via an overnight process. Additional transponders can also be purchased as needed.
NOTE: Having a vehicle’s information and license plate registered on your online E-ZPass account database prevents you from getting a violation notice in the event that your transponder is malfunctioning or not read properly for some reason. Some states may also charge a small service fee for vehicles without transponders.
3) Account Replenishment (Please Read Carefully)
Failure to have enough funds in your account to cover the tolls will result in violations and notices to be sent out to the account holder from multiple states. This will cause UN-needed administrative duties to resolve.
To estimate the toll charges in order to prefund your account, you may want to consider using $500/vehicle in order to avoid running out of funds.
If you run out of funds and receive violation notices from some states, work directly with your Delaware Commercial Account representative.
You will have 60 days to fund your account and resolve any violations.
You can contact the Delaware E-ZPass Customer Service desk at 1-888-397-2773.
Customer Service Reps: